- 01
Not legal or professional advice.
Complainly helps you draft complaint letters from information you provide. It is not legal, financial, or professional advice, and using it does not create any professional relationship.
- 02
Drafter, not sender.
We do not contact any organization on your behalf. You decide whether to send a letter, when to send it, and how.
- 03
AI can make mistakes.
Always check names, dates, amounts, reference numbers and contact details before you send anything. Letters generated by AI may contain errors or omissions.
- 04
No guaranteed outcome.
Success depends on the facts of your case and how the recipient responds. We do not promise any particular result.
- 05
Limited liability.
Our maximum liability to you is a refund of the fees you paid us. See our Terms for the full wording.